BELNOU
Privacy policy
Information on the processing of personal data carried out through belnou.com.
Data controller
- Controller: PENALBA SOLER SA
- Tax ID: A46247748
- Address: Camí Beniatí 4, 46860 Albaida (Valencia)
- Email: belnou@belnou.com
- Website: https://belnou.com
Data we may process
We may process data voluntarily provided by users when contacting BELNOU, requesting information, submitting a professional enquiry or carrying out any management related to our products.
In general, this data may include name, surname, company, email, telephone number, message sent and any information included by the user in their communication.
Purposes
To respond to requests for information, enquiries and communications received through the website or by email.
To manage commercial, professional or pre-contractual relationships with customers, distributors, suppliers and interested contacts.
To maintain communications necessary for service provision, order management, commercial support or follow-up of requests.
To comply with legal obligations applicable to the controller.
Legal basis
Depending on the case, the legal basis for processing will be the data subject’s consent, the performance of pre-contractual or contractual measures, the legitimate interest in responding to professional communications and compliance with legal obligations.
Retention
Data will be kept for the time necessary to fulfil the purpose for which it was collected and, afterwards, for the periods required by applicable regulations or while liabilities may arise.
Recipients
Data will not be disclosed to third parties unless required by law, necessary to provide the requested service or processed by suppliers acting as processors under the appropriate safeguards.
Rights
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability, where applicable, by sending a communication to belnou@belnou.com stating the right they wish to exercise.
Users may also lodge a complaint with the Spanish Data Protection Agency if they consider that the processing does not comply with current regulations.
Security
BELNOU applies reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.